Curltured Policies & FAQ


Where are you located?

 Curltured Salon Studio is located inside of Mona Venus Med Spa. Due to providing personal and exceptional to our guests in our individual rooms and not currently having a receptionist, the door remains locked for security reasons. Once you have arrived, please send a text to 4703100578 to alert your stylist of your arrival. 

How do I book an appointment?

All appointments may be booked by clicking Book Online at the top of the home page. You will be directed the booking system to view availability, services, descriptions, and pricing.

When does the schedule open up?

The calendar for appointments opens on a daily basis. The availability stays opens 60 days at a time so feel free to check back daily.

Example: Today is January 1st. The schedule is open to March 1st. Tomorrow it will be open to March 2nd and so on.

Schedule is all booked out! Now what?

If the date you desire is booked, we have the added convenience of being able to add yourself to our Wait List. In the event of a cancellation, your requested time and day may have the possibility to be accommodated to fill the vacancy.

What is the cancellation fee and tardiness policy?

We look forward to enhancing your natural hair but just in case your appointment is no longer a good fit, please provide 24 hours notice for cancellations to avoid a $25 charge. 

No Shows will result in a $50 fee added to your account that will need to be cleared prior to scheduling a future appointment and a repeated offense will result in no longer being allowed to schedule an appointment with our salon.

Appointments are given a 15 minute grace period for unforeseen circumstances. Any arrival after this period will be met with the possibility of your appointment being rescheduled or may result in reduction of services rendered.

I don't see the option to book color. What do I do?

Because healthy hair is our priority, we require consultations to be done prior to color services. Please book a color consultation first and at that visit, you will be booked for a future color appointment.